I have spent 15 years helping businesses of all sizes develop technology strategies. It could be a one-off engagement to help get your thoughts in order. Or perhaps you need something more but are not quite ready for a full time IT Director - consider Edge Leadership.
Changing a technology is hard. Changing a business is harder. With experience in delivering both I can support you through the pain of adapting to new tools, technologies and processes.
With nearly 20 years in IT operations, I have lived and breathed ITIL throughout. I can help to shape your Service Desk, Change Management, Service Transition and other processes to ensure you get value from your IT while delighting your users.